JustSmile guarantee

We believe in high quality service and therefore also have a superior guarantee policy.

Aligners

Guarantee on the planned result
Initially you will discuss your treatment plan with the dentist and also be able to see a 3D visualization. If the final result does not match the visualization by 90%, you are entitled to a free refinement with new aligners.
10 years guarantee on the tooth position
After you have completed your aligner treatment, we recommend a wire retainer to keep your teeth in position. We guarantee the position of your teeth and the wire retainer for 10 years. If the position changes despite the wire retainer, you will receive a free treatment and a new wire retainer to achieve the desired result.

Veneers

Guarantee on Veneers
Our veneers are made of high quality ceramic shells and should not get damaged or come loose under normal circumstances (accidents, poor oral health etc. excluded). If they do anyway within a certain period of time, we will replace your veneers free of charge.

Gurantee policy

Aligners

We strive to achieve the planned result, always taking into account the limitations of your facial anatomy or other medical reasons. Marginal differences to the planned result are possible.
It is a prerequisite that you strictly adhere to the treatment plan and its rules, and wear your aligner for at least 22 hours a day.
We do not provide a guarantee in case of exceptional circumstances such as accidents, poor oral health, other interventions by medical or non-medical practices and other.
The guarantee on the tooth position only applies if a fixed wire retainer (applied by JustSmile) is worn after the treatment. In the event of damage to the retainer, you must contact our practice within 7 days to have it repaired or obtain a replacement.

Veneers

Our guarantee assures you our veneers are durable and professionally applied.
If our veneers break or come off when no external force is applied we will replace them free of charge.
We do not provide a guarantee in case of exceptional circumstances such as accidents, poor oral health, interventions by other dental practices and other.

Valid as of 01.12.2023  /  Detailed warranty conditions can be found in the General Terms and Conditions (GTC).

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Frequently asked questions

You still have questions? Please read our FAQ's or come see us at our practice!

Yes, over time dental bridges can wear out, become loose or need to be replaced due to gum recession. Regular dental check-ups help you to recognize in good time whether they need to be replaced.

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Regular dental hygiene appointments are essential for your oral health and recommended every 6-12 months. Our dental professionals first will thoroughly examine the entire set of teeth. Then all tartar and plaque on and between the teeth is removed. At the end all tooth surfaces are coated with a fluoride gel, which protects from acid attacks of oral bacteria.

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Teeth naturally discolor, especially when drinking coffee, wine or in case of smoking. During bleaching usually a hydrogen peroxide or carbamide peroxide-based gel is applied to the surface of the discolored teeth. This breaks up the stains, making the color less concentrated and the teeth brighter and whiter.

The whitening (bleaching) kit for home appliance is included in the aligner treatment. Or you can also chose a whitening treatment at our practice for small extra charge.

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You can book your free appointment easily online through our webpage, via phone or in person. The consultation including a pain-free 3D scan of your teeth takes around 30 minutes only.

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