JustSmile guarantee

We believe in high quality service and therefore also have a superior guarantee policy.

Aligners

Guarantee on the planned result
Initially you will discuss your treatment plan with the dentist and also be able to see a 3D visualization. If the final result does not match the visualization by 90%, you are entitled to a free refinement with new aligners.
10 years guarantee on the tooth position
After you have completed your aligner treatment, we recommend a wire retainer to keep your teeth in position. We guarantee the position of your teeth and the wire retainer for 10 years. If the position changes despite the wire retainer, you will receive a free treatment and a new wire retainer to achieve the desired result.

Veneers

Guarantee on Veneers
Our veneers are made of high quality ceramic shells and should not get damaged or come loose under normal circumstances (accidents, poor oral health etc. excluded). If they do anyway within a certain period of time, we will replace your veneers free of charge.

Gurantee policy

Aligners

We strive to achieve the planned result, always taking into account the limitations of your facial anatomy or other medical reasons. Marginal differences to the planned result are possible.
It is a prerequisite that you strictly adhere to the treatment plan and its rules, and wear your aligner for at least 22 hours a day.
We do not provide a guarantee in case of exceptional circumstances such as accidents, poor oral health, other interventions by medical or non-medical practices and other.
The guarantee on the tooth position only applies if a fixed wire retainer (applied by JustSmile) is worn after the treatment. In the event of damage to the retainer, you must contact our practice within 7 days to have it repaired or obtain a replacement.

Veneers

Our guarantee assures you our veneers are durable and professionally applied.
If our veneers break or come off when no external force is applied we will replace them free of charge.
We do not provide a guarantee in case of exceptional circumstances such as accidents, poor oral health, interventions by other dental practices and other.

Valid as of 01.12.2023  /  Detailed warranty conditions can be found in the General Terms and Conditions (GTC).

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Frequently asked questions

You still have questions? Please read our FAQ's or come see us at our practice!

We believe in transparent pricing without hidden costs. Therefore we offer package prices with some optional add-ons. For detailed prices, please visit our pricing page and supplementary service table.

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The first consultation with 3D scan is free of charge. If you decide to have a treatment plan created for you, we will charge you a fee (see supplementary services table), which will be deducted from the total package price once you decide to undergo the aligner treatment with us. We will refund the amount completely in case you are not suitable for an aligner treatment based on our medical assessment.

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Our goal is to make treatments accessible to all. Since we have all the steps of the service in-house as well as lean, efficient processes, we are able to offer affordable prices. Automation, digitalization, and a strong specialization in aligners are the main factors that reduce costs. Our Swiss based dental retail concept is the newest approach to modern dentistry.

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Yes, you may be eligible for monthly instalments through our consumer credit partner. Please visit the terms & conditions for instalments.

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