JustSmile guarantee

We believe in high quality service and therefore also have a superior guarantee policy.

Aligners

Guarantee on the planned result
Initially you will discuss your treatment plan with the dentist and also be able to see a 3D visualization. If the final result does not match the visualization by 90%, you are entitled to a free refinement with new aligners.
10 years guarantee on the tooth position
After you have completed your aligner treatment, we recommend a wire retainer to keep your teeth in position. We guarantee the position of your teeth and the wire retainer for 10 years. If the position changes despite the wire retainer, you will receive a free treatment and a new wire retainer to achieve the desired result.

Veneers

Guarantee on Veneers
Our veneers are made of high quality ceramic shells and should not get damaged or come loose under normal circumstances (accidents, poor oral health etc. excluded). If they do anyway within a certain period of time, we will replace your veneers free of charge.

Gurantee policy

Aligners

We strive to achieve the planned result, always taking into account the limitations of your facial anatomy or other medical reasons. Marginal differences to the planned result are possible.
It is a prerequisite that you strictly adhere to the treatment plan and its rules, and wear your aligner for at least 22 hours a day.
We do not provide a guarantee in case of exceptional circumstances such as accidents, poor oral health, other interventions by medical or non-medical practices and other.
The guarantee on the tooth position only applies if a fixed wire retainer (applied by JustSmile) is worn after the treatment. In the event of damage to the retainer, you must contact our practice within 7 days to have it repaired or obtain a replacement.

Veneers

Our guarantee assures you our veneers are durable and professionally applied.
If our veneers break or come off when no external force is applied we will replace them free of charge.
We do not provide a guarantee in case of exceptional circumstances such as accidents, poor oral health, interventions by other dental practices and other.

Valid as of 01.12.2023  /  Detailed warranty conditions can be found in the General Terms and Conditions (GTC).

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Frequently asked questions

You still have questions? Please read our FAQ's or come see us at our practice!
  • A deep bite is when the upper incisors cover more than 2 mm of the lower incisors in the closed position. This very common discrepancy affects nearly 70% of the population. It can lead to tooth wear, gum irritation and jaw joint problems.

  • Overbite is when the upper teeth are significantly more prominent than the lower teeth when closed. It can be hereditary or even caused by bad habits in childhood (tongue thrusting, finger sucking).

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No! That is a very sweeping statement and therefore lacks medical basis. Each case should be evaluated individually. The fact is that many cases (malocclusions) can be treated with aligners, but there are some, mostly severe, that require alternative orthodontic treatment.

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  1. <16 years: JustSmile aligner treatments are only suitable for people over 16 years.
  2. Pregnancy: Aligner treatment is not recommended during pregnancy due to hormonal effects, incl. on the oral area. In addition, it is not recommended to have an x-ray taken during pregnancy due to radiation exposure.
  3. There may be other medical reasons for which JustSmile may reject patients.
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The duration of your aligner treatment depends on the misalignment of your teeth. Our dentist can give you an approximate number in months once your treatment plan is finalized. Most aligner treatments only last between 3 and 14 months.

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