JustSmile guarantee

We believe in high quality service and therefore also have a superior guarantee policy.

Aligners

Guarantee on the planned result
Initially you will discuss your treatment plan with the dentist and also be able to see a 3D visualization. If the final result does not match the visualization by 90%, you are entitled to a free refinement with new aligners.
10 years guarantee on the tooth position
After you have completed your aligner treatment, we recommend a wire retainer to keep your teeth in position. We guarantee the position of your teeth and the wire retainer for 10 years. If the position changes despite the wire retainer, you will receive a free treatment and a new wire retainer to achieve the desired result.

Veneers

Guarantee on Veneers
Our veneers are made of high quality ceramic shells and should not get damaged or come loose under normal circumstances (accidents, poor oral health etc. excluded). If they do anyway within a certain period of time, we will replace your veneers free of charge.

Gurantee policy

Aligners

We strive to achieve the planned result, always taking into account the limitations of your facial anatomy or other medical reasons. Marginal differences to the planned result are possible.
It is a prerequisite that you strictly adhere to the treatment plan and its rules, and wear your aligner for at least 22 hours a day.
We do not provide a guarantee in case of exceptional circumstances such as accidents, poor oral health, other interventions by medical or non-medical practices and other.
The guarantee on the tooth position only applies if a fixed wire retainer (applied by JustSmile) is worn after the treatment. In the event of damage to the retainer, you must contact our practice within 7 days to have it repaired or obtain a replacement.

Veneers

Our guarantee assures you our veneers are durable and professionally applied.
If our veneers break or come off when no external force is applied we will replace them free of charge.
We do not provide a guarantee in case of exceptional circumstances such as accidents, poor oral health, interventions by other dental practices and other.

Valid as of 01.12.2023  /  Detailed warranty conditions can be found in the General Terms and Conditions (GTC).

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Frequently asked questions

You still have questions? Please read our FAQ's or come see us at our practice!

IPR (interproximal reduction), also known as stripping, is actually a minimal reduction in the width of the teeth. This is necessary when you want to create space for the teeth to be properly aligned within an arch. This way, malocclusion can be resolved without the need for tooth extraction. IPR is a very common and well-established technique in orthodontic treatment. It is important to emphasize that it does not cause any problems later on and does not reduce the life and resistance of the teeth.

Until the small gap is closed during the treatment, great emphasis should be placed on thoroughly cleaning the resulting space using dental cleaning brushes, which our colleagues will teach you during the treatment.

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  • Mezialization is an orthodontic procedure in which the teeth are moved along the occlusal plane towards the midline of the jawbone. The aim of the procedure is to improve the bite and the aesthetics of the dentition.
  • Distalization involves moving the teeth towards the back of the jaw (distal direction). This procedure is often used in cases where space needs to be created in a crowded, protruding or functionally inadequate dentition.
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In some cases a refinement might be required to achieve the desired result. A refinement usually includes a new 3D scan and additional aligners.

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A retainer is a device that keeps your teeth in position after your treatment. We offer two types of retainers:

  1. Wire retainer: We recommend a bonded wire retainer as it is the most effective at preventing your teeth from moving out of their new position. Wire retainers can last up to 20 years or more, and our JustSmile retainer has a 10-year guarantee.
  2. Splint retainer: The splint retainer is similar to an aligner, but usually has more layers and is thicker. It only prevents your teeth from shifting out of their new position, if you wear them at least during night.
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