JustSmile guarantee

We believe in high quality service and therefore also have a superior guarantee policy.

Aligners

Guarantee on the planned result
Initially you will discuss your treatment plan with the dentist and also be able to see a 3D visualization. If the final result does not match the visualization by 90%, you are entitled to a free refinement with new aligners.
10 years guarantee on the tooth position
After you have completed your aligner treatment, we recommend a wire retainer to keep your teeth in position. We guarantee the position of your teeth and the wire retainer for 10 years. If the position changes despite the wire retainer, you will receive a free treatment and a new wire retainer to achieve the desired result.

Veneers

Guarantee on Veneers
Our veneers are made of high quality ceramic shells and should not get damaged or come loose under normal circumstances (accidents, poor oral health etc. excluded). If they do anyway within a certain period of time, we will replace your veneers free of charge.

Gurantee policy

Aligners

We strive to achieve the planned result, always taking into account the limitations of your facial anatomy or other medical reasons. Marginal differences to the planned result are possible.
It is a prerequisite that you strictly adhere to the treatment plan and its rules, and wear your aligner for at least 22 hours a day.
We do not provide a guarantee in case of exceptional circumstances such as accidents, poor oral health, other interventions by medical or non-medical practices and other.
The guarantee on the tooth position only applies if a fixed wire retainer (applied by JustSmile) is worn after the treatment. In the event of damage to the retainer, you must contact our practice within 7 days to have it repaired or obtain a replacement.

Veneers

Our guarantee assures you our veneers are durable and professionally applied.
If our veneers break or come off when no external force is applied we will replace them free of charge.
We do not provide a guarantee in case of exceptional circumstances such as accidents, poor oral health, interventions by other dental practices and other.

Valid as of 01.12.2023  /  Detailed warranty conditions can be found in the General Terms and Conditions (GTC).

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Frequently asked questions

You still have questions? Please read our FAQ's or come see us at our practice!

To achieve the desired result according to your treatment plan, you should wear your aligner 22 hours a day and only remove it for eating, drinking, dental care, etc.

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Treatment takes place in steps. One set of aligners is needed for each step. One step usually lasts 2 weeks. Your dentist can sometimes adjust the length of step as needed.

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Most people experience a feeling of pressure, pulling, discomfort or slight pain for a few days after changing the aligner. It's natural and it means that the aligner works and moves your teeth to the right place. This feeling gradually disappears after a few days. If not, consult with your dentist.

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Like any orthodontic treatment, aligners can temporarily affect your speech and you may speak with a slight lisp for a day or two. When your tongue gets used to the presence of the aligner in your mouth, the subtle lisp usually disappears.

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